Following government decree from Mayor of Moscow to prevent the spread of coronavirus, including ban of all public events, The Bolshoi Theatre cancels all performances, concerts and tours which should take place until 30 JUNE.


Ticket refund for cancelled performances:

– If the ticket was purchased with cash mode of payment at the Theatre Box Office, it can be reimbursed by presenting tickets in person starting from 18 JUNE this year.

 – If the ticket was purchased with bank card at the Theatre Box Office, refund will be received within 30 working days after performance date. Personal presence for submitting ticket refund application form or sending corresponding e-mail IS NOT NEEDED!

 – If the e-ticket/ the ticket through certificate was purchased, funds will be automatically returned to the bank card within 30 working days after the performance date. Personal presence for submitting ticket refund application form or sending corresponding e-mail IS NOT NEEDED!


NB! THE REFUND PROCESS TO THE TICKET OFFICES HAS CHANGED.
THE ONLY TICKET OFFICES THAT WILL WORK, ARE THE ONES
LOCATED IN THE MANAGEMENT BUILDING.
THEY WILL OPEN ON THE 18th OF JUNE.
THE LOCATION: to the left of the exit to the metro; station Okhotniy Ryad /Teatralnaya.
Working hours: daily from 11:00 am to 20:00 pm (without break).



    Online tickets sales have been suspended until further notice.



Ticket sale policies

  1. GENERAL TERMS & CONDITIONS
  2. TICKET SALE AT THE THEATRE BOX OFFICES
  3. ONLINE TICKET BOOKING VIA THEATRE WEBSITE
  4. TICKET SALE TO CITIZENS WHO POSSESS EXCEPTIONAL PURCHASE RIGHTS
  5. SPECIAL EVENT TICKET SALE
  6. TICKETS DUSTRIBUTION BY THE THIRD PARTIES
  7. TICKET REFUND  
  8. CONDITIONS OF ADMISSIONS                        
  9. TOUR TICKETS                        


    • NB! Children under ten years old are not permitted
      into the theatre for evening performances.

      Tickets offices of Historic, New and Chamber Stages
      are closed until further notice on the reopening.

                              
                                

    BOLSHOI THEATRE
    125009
    MOSCOW
    TEATRALNAYA sq., 1

    Bolshoi Theatre Box Offices  

    Bolshoi Theatre Management Building Box Office

    Open daily from 11.00 to 20.00

    Historic Stage Box Office

    Open daily from 11.00 to 20.00
    (lunch break 16.00-18.00).

    New Stage Box Office

    Open daily from 11.00 to 20.00
    (lunch break 14.00-15.00).

    Boris Pokrovsky Chamber Stage Box Office

    (Nikolskaya, 17/ 1)

    Open daily from 11.00 to 20.00
    (lunch break 14.00-15.00).

    Box Office in GUM

    First line, first floor.
    Open daily from 11.00 to 20.00.

    Online

    Tickets for performances may be purchased on the theatre’s website

    Information line:

    +7 (495) 455-5555
    Fax: +7 (495) 692-0050
    .